Receptionist/Administrator

Closing date: 02 September 2022
Office: Harpenden

Fixed term contract for 12 months

The usual working hours of the role will be Monday to Friday 9am to 5.15pm but we will also consider hours outside of this.

The main purpose of the job is to provide reception duties and administrative support.  First impressions count so it is vital that a warm, welcoming atmosphere is created for our clients whilst also ensuring that a professional, efficient service is provided at all times. 

The administrative support element of the role is to assist fee earners and their teams, so a proactive approach and the ability to use your initiative are key to the smooth running of the office.

Key duties and responsibilities

Activities will be varied and will include, but are not limited to, the following:

  • To answer incoming calls promptly and transfer to the relevant individual;
  • Welcome clients to the office and attend to their needs;
  • Organise and prepare meeting rooms;
  • Sign in and out all visitors to the office;
  • Attending to incoming/outgoing post;
  • Archiving files and arranging retrieval and return of files from our off-site storage company;
  • Updating database with relevant file information;
  • Banking duties including taking paying in books to Barclays Bank plc;
  • Process credit/debit card payments;
  • Typing daily returns for the accounts department;
  • To regularly check and order stationery as required;
  • Photocopying, printing and scanning;
  • Making maintenance calls when phones/photocopiers break down;
  • General maintenance of the phone system;
  • Provide refreshments to clients when required;
  • Run errands as and when required;
  • Other admin tasks and managing office facilities.

The appropriate candidate will have the following skills and attributes:

  • Excellent telephone manner;
  • First class interpersonal skills;
  • Customer service orientated;
  • Adaptability/flexibility;
  • Organisation and prioritisation;
  • Accuracy and attention to detail;
  • Problem-solving abilities;
  • Reliable/dependable;
  • Positive, can-do attitude;
  • Discretion;
  • Pro-activity;
  • Basic computer skills (including working knowledge of Microsoft Outlook).

Neves is a Legal 500 Law Firm, with offices in Milton Keynes, Luton and Harpenden. We have provided quality legal services for over 150 years to private and business clients. 

The position offers a competitive salary with a range of benefits including pension, private health care, life assurance, an additional day’s holiday for your birthday, free conveyancing for your own sale and purchase and a free Will. 

If you would like to apply for this position please submit your CV and covering letter to hollie.chiverton@nevesllp.co.uk

Unfortunately, due to the high level of response to this role, we can only respond to candidates selected for interview.

NO AGENCIES PLEASE

Neves Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority.
Neves and Neves Solicitors are trading names of Neves Solicitors LLP (Registered No. OC371395).
Registered office: AW House, 6-8 Stuart Street, Luton, LU1 2SJ. SRA Number: 567286